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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sara Roberts

April 22, 2025

5  out of  5
rating by Sara Roberts
"Great to work with and very responsive!"
We responded:
"Thanks Sara- we appreciate that kind words and are grateful to have your business! "
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Michael Anderson

April 15, 2025

5  out of  5
rating by Michael Anderson
"Very conscientious and thorough"
We responded:
"Thanks Michael, we appreciate knowing that you came away from your conversation with our team feeling that way. Thank you for your business!"
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Holly Adams

April 10, 2025

5  out of  5
rating by Holly Adams
"As a partnering realtor, I can tell Kari and her team provide excellent service! Kari is so kind, thoughtful, detail-oriented, and a great leader. She improves everything she touches and gets stuff DONE. I love that I get a thank you note from them when a client works with her as it speaks to how she truly cares for her own clients. Additionally, I've seen some really good prices considering the massive increases in insurance rates the last few years. I HIGHLY recommend Kari and her team!"
We responded:
"Holly, this review is so kind! We appreciate you as a realtor in our community who focuses on education and working hard to prepare your customers for the process! We're happy to play a small part in that with those we help with their insurance! Thank you again for the incredibly kind words!!"
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Sheena Brunner

April 9, 2025

5  out of  5
rating by Sheena Brunner
"Kari Taylors office is amazing, I especially enjoy Sara, she is great, fast and efficient and very friendly."
We responded:
"Thanks so much for the kind words, Sheena! We appreciate all of those things about Sara too! "
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Jake Dodge

April 9, 2025

5  out of  5
rating by Jake Dodge
"Bailee was extremely helpful in getting us an entire new policy for home/life/auto! She was efficient and state farm was a very welcome price cut from what we had previously!"
We responded:
"Jake, we appreciate this review so much, and are glad that Bailee was able to help you set up so many important policies. We welcome you as new customers and look forward to working with you going forward!"
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Chris Thill

April 9, 2025

5  out of  5
rating by Chris Thill
"Kari and her team always do a great job when I need help. They sincerely show that they care about my issues and want to help me to the best of their ability."
We responded:
"Thanks Chris for the 5 stars and for your trust in us for so many years! We appreciate you! "
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Janet & Terry Tentinger

April 5, 2025

5  out of  5
rating by Janet & Terry Tentinger
"Meet for the first time with Kim Martin. Great first experience wth Kim and the staff at the Kari Taylor Agency."
We responded:
"Thanks so much for taking the time to leave this review, Janet & Terry! It was so nice to meet you and to make our Windom, MN connection. I'm so glad to hear you appreciated working with Kim. We also hope you enjoyed your lunch in the Ingersoll neighborhood after your meeting! Thank you for your business and your trust!"
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Nat Kuropas

April 3, 2025

5  out of  5
rating by Nat Kuropas
"Everyone has been super helpful and I've always had pleasant interactions. They are understanding of financial strains and accommodating when possible. They are also knowledgeable of their policies and are easily able to talk through any questions that come up. Highly recommend!"
We responded:
"Natalie, thanks so much for this positive review! We're so glad to hear you've appreciated the personal touch of the service we provide. We appreciate having you as a customer!"
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Chad Berry

April 1, 2025

5  out of  5
rating by Chad Berry
"Very happy with everything since we joined last year."
We responded:
"Hi, Chad! Thank you for the praise for Kari! She is a vital part of the team and we value how much she cares about all our customers! Thank you for giving us the chance to help you with your insurance needs! We value you for letting us be your good neighbor! - Kari Taylor - State Farm Insurance Agent | Des Moines, IA"
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Brianna Brickman

March 27, 2025

5  out of  5
rating by Brianna Brickman
"Very helpful and very friendly!"
We responded:
"Thanks Brianna for the review, and for your trust in us! We appreciate you! "
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Omar Parra

March 26, 2025

5  out of  5
rating by Omar Parra
"Was able to get assisted through email without complications and without waiting all day for a response!"
We responded:
"Thanks so much for the review, Omar! So glad to hear that Sara was able to help you quickly and efficiently. Thanks for your business!"
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Jacob stephenson

March 26, 2025

5  out of  5
rating by Jacob stephenson
"Always an easy transaction and super helpful when I need anything. Wouldn’t change a thing."
We responded:
"We appreciate you, Jacob! Thanks for the kind words! We pride ourselves on being helpful and efficient-- thanks for calling that out!"
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MP Vercauteren

March 24, 2025

5  out of  5
rating by MP Vercauteren
"I’ve had both home and auto insurance with Kari’s team for almost a year, and am consistently impressed with how helpful and prompt they are! Highly recommend!"
We responded:
"Thanks Michael for the 5 stars and the kind words! We're so glad to hear that we've impressed you over the last year, and will strive to do so for years to come! Thanks for the recommendation, and for being a loyal customer. "
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Diane Nickell

March 24, 2025

5  out of  5
rating by Diane Nickell
"We've been with Kari for 15 years and have received professional service at all times. I recommend her office if you choose State Farm."
We responded:
"Diane, thanks so much for the kind words about our professional service. We are so grateful for your long-time business with us!"
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Jenna Kelly

March 22, 2025

5  out of  5
rating by Jenna Kelly
"The ladies are always so nice and helpful!! Definitely recommend!"
We responded:
"Thanks Jenna! We are thankful for you as a customer and are glad we're able to help you. We appreciate the review!"
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Michelle Duffert

March 20, 2025

5  out of  5
rating by Michelle Duffert
"I've been with Kari Taylor's office for many years and have always had great experiences."
We responded:
"Thanks for sharing that, Michelle! We've always appreciated you and your family's business over the years. "
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Jake Knight

March 18, 2025

5  out of  5
rating by Jake Knight
"Kari and her associates have always been there for us. Always helpful and go above and beyond to make sure we are taken care of. We are beyond happy with they’re services."
We responded:
"Thanks for the kind words, Jake! We appreciate the opportunity to work with you and Molly, and are glad to have you as customers. "
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Brad Bender

March 10, 2025

5  out of  5
rating by Brad Bender
"I've used this office for years. They have always been great to work with. They are professional and friendly. Any follow up needed is always fast."
We responded:
"Thanks Brad, we appreciate you and are here for anything you need! We appreciate the review."
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Tiffany Visser

March 7, 2025

5  out of  5
rating by Tiffany Visser
"Very responsive!"
We responded:
"Tiffany, it's so great to year that you were happy with our responsiveness. We appreciate the review so much! "
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Savannah Leslie

March 4, 2025

5  out of  5
rating by Savannah Leslie
"Kim was so helpful in getting my insurance set up for my new vehicle, and I ended up getting way more coverage for my money compared to my previous agent, and she was very thorough in explaining everything and answering all the questions I had."
We responded:
"Thanks so much for the kind words, Savannah! We're so glad Kim was able to help you out in a really comprehensive way. Thank you for your business! "
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Gale Webb

March 3, 2025

5  out of  5
rating by Gale Webb
"Kari is great! Very helpful when we needed to file a claim after the hail storm!!!"
We responded:
"Gale, we have appreciated your family's business so much over all the years! Thank you for the kind words."
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Delaney Henry

March 2, 2025

5  out of  5
rating by Delaney Henry
"My experience here was and has been wonderful! I worked with Bailee to get my renter's insurance and auto insurance set up since recently moving to the Des Moines area, and she was beyond helpful and informative as someone that is new to purchasing their own insurance. I would absolutely recommend getting any type of insurance through this office!"
We responded:
"Delaney, thanks so much for the great review! We're glad to hear that Bailee was so helpful as you were getting moved to Des Moines! We hope you're getting all settled into life here. We appreciate your business and trust in us!"
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Admin

February 28, 2025

5  out of  5
rating by Admin
"One of the best State Farm agents in the DSM Metro area. Sara and all are amazing to work with."
We responded:
"We appreciate these kind words so much, thank you!"
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Ryan Klaers

February 28, 2025

5  out of  5
rating by Ryan Klaers
"Kari Taylor and her staff are the best around. If you have any needs they will get them addressed immediately. Definitely recommend going with them on any type of policy you are looking for."
We responded:
"Thanks for the glowing review, Ryan! We appreciate you taking a minute to share these kind words, and are so glad to hear you've been happy working with us!"
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Ashley Gardner

February 28, 2025

5  out of  5
rating by Ashley Gardner
"On behalf of my dad, Sara was very helpful and gave him something to compare with his current policy."
We responded:
"Ashley, we appreciate you sharing this feedback about your dad's experience with us! Thanks so much. "